Certified 2023 Volvo XC60 B5 Plus

Certified by Volvo! Low miles! Volvo cars have left me disappointed when it comes to reliability. Unfortunately, their service and customer care only add to the frustration and make you question your decision to buy a Volvo. Let me share my personal experience, and you can be the judge. In mid-December, my 10-month-old XC60 Recharge unexpectedly shut down for no apparent reason. After reporting the issue, it took Volvo roadside assistance a whopping 12 hours to arrive. Imagine being stuck in the middle of nowhere for that long. When they finally showed up, they attempted various fixes but to no avail. Ultimately, they had to tow my car to the service center where I initially purchased it. To my dismay, the service center neglected my car for the first four days without even offering a loaner vehicle, despite my repeated requests. This was quite disheartening considering they had claimed to be a premium brand when I purchased the car. In reality, their service fell short and felt more like a budget option. After spending over a week in the service center, I was finally asked to pick up my car. However, my happiness quickly turned into disappointment when the dashboard started showing errors within 10 minutes of driving. I had to return the car the very next day for further repairs. As of my latest update on January 31, 2024, my car is still in service for the third time in the past 45 days. In fact, during the last 45 days, I have only had my car with me for a mere 3 days; the rest of the time, it has been at Palo Alto Volvo Service. There are lot many small problems, if i write here, it will become a 50 page book. Another day.

• Lane departure
• Leather upholstery
• Automatic temperature control
• Emergency communication system
• Power moonroof
• Wireless phone connectivity
• Parking sensors
• Exterior parking camera front
• Exterior parking camera left
• Exterior parking camera right
• Exterior parking camera rear
• Front dual zone A/C
• Adaptive Cruise Control
• Memory seat
• Power driver seat
• Power steering
• Power windows
• Remote keyless entry
• Steering wheel mounted audio controls
• Four wheel independent suspension
• Traction control

Location